Username/Password to Access site does not work

Omeka Classic Troubleshooting
1

I am having issues with my admin username/password not being accepted by Omeka. When I try and reset the password I am given the message “Unable to reset password. Please verify that the information is correct and contact an administrator if necessary.” The account I am using is the Admin account.

http://mhsd.org/omeka/admin/index.php/users/login

Thank You

2

My immediate guess on the forgot password issue would be that you’re not putting in the same email address that you used for your Omeka user account.