I am having a problem where 1 of my team members is locked out of logging in to Omeka. They are unable to log in with their username, email, and password. I have tried recreating their account and using an alternative email, but they are still unable to log in. They receive and incorrect username/password error every time they try. They are also unable to log in using a different team members’ credentials.
I know this may be too niche of a problem, but any advice is greatly appreciated!