Universal Viewer cannot load images provided by iiif image server

Hi

I have an error when usgin Universal Viewer to display a tiled image. In the browser dev tools I see the info.json is loaded correctly but afterwards the image loading fails.

The URL for info.json is something like this:
https://example.com/iiif/2/20553/info.json

All the sequence of image fail:
/iiif/2/20553/0,0,6202,8192/194,/0/default.jpg - error: Image load aborted
/iiif/2/20553/0,8192,6202,1134/194,/0/default.jpg - error: Image load aborted
/iiif/2/20553/0,4096,4096,4096/256,/0/default.jpg - error: Image load aborted
/iiif/2/20553/4096,4096,2106,4096/132,/0/default.jpg - error: Image load aborted

It seems somthing is missing after the Internal ID (20553), but not sure. Cheched the parameters I don’t know where can be the problem.

I tried with uldated modules of Image Server (3.6.12.4) and Iiif Server (3.6.11), Universal Viewer (3.6.7) on Omeka S 3.2.1

Any hint?

There is an important update of the two modules (iiif server 3.6.12 and image server 3.6.13). Check that autotiling is set and tiles all missing media via the bulk job in image server config. Try to choose “deepzoom” mode (the default one).

Hi Daniel

Updating both modules solved the issue!
Thanks a lot

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