New user email activation link doesn't work

Omeka Classic Troubleshooting
1

Hello,

When I add a user to Omeka, Omeka sends an email link to the new user’s account. The link is incorrect. Here is an example url that brings up a Page Not Found: http://library.tulane.edu/exhibits/admin/users/activate?u=f95735e6b6765d12b0e60bf486c87d4d934d9080

I also noticed that clicking on the link like the example turns into: https://library.tulane.edu/exhibits/?u=f95735e6b6765d12b0e60bf486c87d4d934d9080 (like it’s being redirected because parts of the URL are missing.)

Is there a place to specify how this link gets generated?

Thanks. All help is appreciated.

-Candace

2

That’s not a normal Omeka redirect.

Are you sure you don’t have some custom Apache configuration for redirecting, either in your .htaccess or in the Apache config itself?

3

I’m going to check with Technology Services team and get back to you. Thanks for the response. It was fine until recently.