Hi,
So I’ve been asked to take over administrating an Omeka S site. The site has been having an issue where none of the items submitted to it will generate thumbnails anymore, and my supervisor has asked me to fix this. I know nothing about Omeka S and have been scouring the internet to find a solution. It appears there are a few modules I can install which might fix the problem, however, I am super confused about how you get a module to show up to your Omeka S site. I’ve been doing some reading and it seems that I need to first install the module on a PHP or my FTP? I do not know what either of those are (again, I know very little about these kinds of things), and I cannot contact the person who originally built the Omeka S page I’ve taken over to ask what these are and how to get to them. Is there any advice anyone could provide at all? I’m feeling super lost and have no clue what to do here.