The thumbnailer on my site is no longer displaying thumbnails. I’ve tried disabling all modules to check for compatibility but to no avail. All existing items are alright but any new media (pdfs, pngs, etc) I upload to items no longer generate their thumbnails on the admin or the public side. I’m logging error messages and these seem to be the most relevant:
Command "/bin//convert --version" failed with status code 1.
convert convert: Request did not return an image.
Here is my system info, I am on Reclaim Hosting (shared server)
PHP
Version 8.0.30
SAPI cgi-fcgi
Memory Limit 128M
POST Size Limit 150M
File Upload Limit 150M
Garbage Collection Yes
Extensions bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, json, ldap, libxml, mbstring, monarxprotect, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, Reflection, session, shmop, SimpleXML, snmp, soap, sockets, sodium, SPL, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
MySQL
Server Version 8.0.35
Client Version mysqlnd 8.0.30
Mode ONLY_FULL_GROUP_BY, STRICT_TRANS_TABLES, NO_ZERO_IN_DATE, NO_ZERO_DATE, ERROR_FOR_DIVISION_BY_ZERO, NO_ENGINE_SUBSTITUTION
OS
Version Linux 5.4.0 x86_64
Modules
active Advanced Search (3.4.13), Analytics Snippet (3.4.4), Blocks Disposition (3.4.2.3-beta), Bulk Edit (3.4.21), Bulk Export (3.4.28), CSSEditor (1.3.1), CSV Import (2.5.0), Collecting (1.11.1), Custom Vocab (2.0.2), Easy Admin (3.4.14), Fields as Tags (1.1.0), File Sideload (1.7.1), Generic module (3.4.45), IIIF Server (3.6.14), Image Server (3.6.14), Log (3.4.19), Mapping (1.10.0), Metadata Browse (1.6.0), Next (3.4.47), OAI-PMH Repository (3.4.7), Page Blocks (1.3), Value Suggest (1.16.1), Zotero Import (1.3.0)
not_active PDF Embed (1.2.1), Pdf Viewer (3.4.4), Rights Statements (1.2.1), Simple PDF (1.0.1), Universal Viewer (3.6.7)
Paths
PHP CLI path /usr/local/bin/ea-php81
ImageMagick directory /bin/
Get PHP CLI version
PHP 8.1.24 (cli) (built: Oct 2 2023 00:00:00) (NTS)
Copyright (c) The PHP Group
Zend Engine v4.1.24, Copyright (c) Zend Technologies
Get ImageMagick version
[Unable to execute command]
My local.config file has not been changed (although I did try to change to imagick and gd, but neither of those fixed the issue either).
'thumbnailer_options' => [
'imagemagick_dir' => null,
],
],
'translator' => [
'locale' => 'en_US',
],
'service_manager' => [
'aliases' => [
'Omeka\File\Store' => 'Omeka\File\Store\Local',
'Omeka\File\Thumbnailer' => 'Omeka\File\Thumbnailer\ImageMagick',
],
Here is a public view of a new item with recently media that is not generating thumbnails/previews https://whatcomdigitalcommons.org/s/home/item/2211
Any insight on what I can do to resolve this issue?