I’m scratching my head on this one and wondering if anyone else has come up with this problem.
I have a collecting form on a website which has an item set assigned to it. There are fields in that form that match those on the item set. That particular item set has a resource template assigned to it, so that it can apply the appropriate alternate labels. However, when we test the form and a new item is created in the system, the item does go underneath the correct item set, HOWEVER, it shows a blank resource template and resource class and we have to manually assign it each time…but shouldn’t any item added under an item set automatically receive the assigned resource template?
I’m not sure if I’ve overlooked something, or of this is a known issue with the Collecting form?
Thanks in advance!