Viewer Freezing?

Please excuse my ignorance, my first time using Omeka.

We are self-hosting and have created a database of photos. We are using the viewer on a 65" touch table as a test. Using over wifi or ethernet and the viewer will freeze. If we tap a key on the keyboard the viewer will refresh and start to respond. It happens once a day.

Thank you !

Can you clarify what you mean by the viewer? Are you using the Omeka Everywhere Collections Viewer package or the Universal Viewer plugin?

sharonmeleon thank you for the quick reply !

We are using Omeka Everywhere Collections Viewer.

We are using Omeka Everywhere Collections Viewer.

Thanks! I’ve flagged the core developers at Ideum who should be able to help troubleshoot your issue.