UniversalViewer config.json 403

Hi all,

Would anyone know why we might be getting a 403 on the modules/UniversalViewer/asset/universal-viewer/config.json ? We are using the internal IiifServer plugin with no manifest property set.

I can access other .json files on the server fine, it’s just this one that is giving the 403. I’ve double checked all file/directory permissions and there doesn’t seem to be anything in the .htaccess that would blocking it.

Monica Wood

Have you a public page? Or what is the return of the browser console (ctrl + shift + i)?

Our System administrator has fixed the issue. It looks like a default security policy was blocking that particular file. They have added an exception now.
I’ve now got another error in console to investigate:

require.min.js:1 Uncaught Error: Load timeout for modules: mediaelement-and-player
at makeError (require.min.js:1)
at checkLoaded (require.min.js:1)
at require.min.js:1