I am using Omeka 2.6 with the Omeka-Bootstrap theme and haven’t updated anything recently.
The site has over 20,000 records, which have all been searchable in the past with no issue. It was reported around a month ago that no search results were being returned for certain words. I have tried re-indexing the records with no luck.
Any advice on what I could check to begin troubleshooting this?
Thanks in advance!
It’s a bit hard to provide help without knowing more about your issue. Which search is failing to find results, is it the built-in Basic or Advanced Search or a plugin such as SolrSearch? What search terms are failing to find results?
@kloor I don’t feel comfortable posting the link to the site publicly, so I will send you the link in a PM. I have tried searching through the admin interface and through the site’s front-end search using the basic search, which doesn’t appear to have an advanced option. I have tried searching using multiple different themes to make sure that wasn’t the issue. I am not using any search plugins.
A quick update to help with some of your questions.
The advanced-search does not work with the Bootstrap theme I was using, so I switched themes and enabled the advanced search option in the theme settings.
If I search the site for ‘library’ as a keyword search, no results are returned. If I search using the Boolean or Exact Phrase option, it appears to work properly.
@terryit3 Based upon the symptoms, it is likely you are running into the limitations of the full-text index that comes with Omeka. See the troubleshooting section of this page, particularly the note that words that appear in more than 50% of the items will not return search results.
Your theme likely has a setting checked called “Use Advanced Site-wide Search”. If you uncheck that, it will use the Basic Search instead, which will essentially do an Exact Phrase search for Items only.