Multiple Original Directories

Hi all. I am helping a friend update his Omeka to 2.8. We got the update done but several of the files are showing broken links. I checked into it and I found the missing files in another Original directory.

When I asked my friend about it, he said that it was a limitation of the hosting provider and that a change was made to some file on the server to handle it. Unfortunately, he doesn’t remember what file or what changes.

Does anyone have any tips or suggestions? I’ve searched but I’m not familiar enough with this system to know what to search on effectively.

Thanks